majapahid4d Privacy Policy: How We Handle Your Account Data
At majapahid4d, we are clear about what data we collect, why we hold it, and what choices you have over it. This policy covers every interaction on our platform — from your first account login to transactions processed through DANA, OVO, GoPay, ShopeePay, and QRIS — and applies where access is permitted under local law and eligible regions.
Account data transparency
DANA, OVO, GoPay context
Your right to review and correct
Policy contact available
POLICY SCOPE AND POSTURE
What This Policy Covers on majapahid4d
When you open an account on majapahid4d, we collect the information needed to operate that account: your registration details, login activity, transaction records tied to payment methods you use (including DANA, OVO, GoPay, ShopeePay, and QRIS), and the preferences your session generates while you browse the lobby. We do not sell or rent this data to unrelated third parties. Data is retained for as long as your account remains active and for the period required under applicable jurisdiction rules. If you close your account, we follow the retention period relevant to your region before removing personal records from active storage. Cookies and session tokens are used to keep your login state active across the lobby and to present the sections you visited last. You can manage cookie preferences through your browser settings, though some account functions depend on session cookies to work correctly. For any question about what data we hold on your account, the contact routes shown in the support section of this page are the right place to start. Availability of this service depends on local law and the eligible regions we currently serve.
DANA
Transactions processed via DANA are recorded against your account wallet history and are accessible from your account dashboard after login.
OVO
OVO transfer records appear in your account transaction log. You can review them at any time from the wallet section inside your account.
GoPay
GoPay payments are tied to your registered account. Transaction detail is visible in the account history panel without contacting support.
ShopeePay & QRIS
ShopeePay and QRIS transactions follow the same account-history visibility. All payment records are accessible from the same dashboard location.
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies and Where It Does Not
Not every interaction on majapahid4d falls under this policy in the same way. Understanding the boundaries helps you know exactly where your data rights apply and where third-party terms govern instead. We are responsible for the data we collect and process directly. For services operated by external parties — payment processors, game content studios such as PG Soft, Pragmatic Play, and Spadegaming — their own data terms apply to the data they handle on their side. We do not control or represent those terms, and this policy does not extend to them. Your best starting point for any data question is always the account dashboard or the support contact shown on this page.
Account Access
Login activity, session data and account preferences are covered by this policy. You can review what is stored and request corrections through the account settings page or by contacting our support team directly.
Transactions
Payment records for DANA, OVO, GoPay, ShopeePay and QRIS processed through our platform are within scope. Records appear in your account history. For payment-processor-side data, the processor's own policy applies.
Site Content and Game Lobby
Your browsing behaviour inside the lobby — which categories you open, how long you stay in the slots section versus live tables — is logged to your session. This data is used to maintain your lobby state, not shared with studios.
Third-Party Services
Game content from PG Soft, Pragmatic Play, Spadegaming, Habanero and CQ9 is delivered through our lobby, but those studios operate under their own data practices for their own systems. This policy does not cover data held on their side.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
Your data rights are not abstract. There are concrete steps you can take at any time. To review the personal information we hold, log in and navigate to the account settings section — your registered details, linked payment methods (including DANA and OVO), and transaction history are all visible there without needing to contact support first. If any detail is incorrect — a name, phone number, or linked e-wallet — you can submit a correction request directly from the account page, or raise it through the support contact channel. We process correction requests as they come in; the current state of your record is always shown in the account dashboard after login. If you want to ask what specific data we hold beyond what the dashboard shows, or if you want to understand how a particular transaction record is stored, our support team is the right contact. Response availability depends on the support hours shown at the time you write in.
Review Your Records
Log in and open the account settings page. Your registered data, payment method links for DANA, OVO and GoPay, and your transaction log are visible from there without any additional steps.
Correct Account Details
If a name, contact number or linked e-wallet entry is wrong, use the edit fields in account settings or contact support. Corrections take effect once verified through the process shown in the account page.
Raise a Privacy Question
Any question about how your data is used — what is retained, how long, or whether a specific record exists — can be directed to our support team. Use the contact details in the support section below.
Request Account Review
If you want a full review of the data associated with your account, contact us through the support channel. We will confirm what we hold and walk through the relevant record categories with you.
POLICY CONTACT PATHS
How to Reach Us About This Policy
If you have a question about this policy that the account dashboard does not answer, there are three direct ways to reach the team. Each route is suited to a different kind of request — from a quick account detail correction to a formal data inquiry. Availability depends on the hours shown when you open the contact channel. For anything related to a specific transaction — a DANA, OVO, or GoPay record you cannot find — include your account username and the approximate date of the transaction so we can locate the record quickly.
Live Chat Support
Open the chat window from any page while logged in. Use this for quick questions about what data is visible in your account or to report a discrepancy in your transaction history.
Email Inquiry
For formal data questions — retention periods, correction requests, or a full account data review — send an email to the address shown on the Contact page. Include your account ID for faster matching.
Account Dashboard
Many data questions answer themselves here. Log in, open account settings, and check your personal details, linked wallets (DANA, OVO, GoPay, ShopeePay) and transaction records before raising a support ticket.
HOW WE MANAGE YOUR DATA
Data Handling, Cookies, Retention and Security
We approach data handling as an operational responsibility, not a legal formality. Your information is stored with access controls that limit which internal processes can read it. Session cookies are kept active only as long as your login session runs; after logout, session tokens expire. Retention of account and transaction data follows the period required under the jurisdiction applicable to your region. We do not hold data longer than needed. If you want to know the specific retention window for your account, ask through the support channel and we will confirm what applies in your eligible region.
Cookie Management
Session cookies keep your lobby state and login active. You can manage non-essential cookie preferences through your browser settings. Disabling session cookies will affect login continuity, so review what each cookie type does before changing the setting.
Account Security Practices
Access to your personal data within our systems is restricted by role-based controls. Your password and linked payment method details — including DANA and OVO — are not readable in plain text by support staff. Verification steps are shown in account settings.
Data Retention
We retain account records, login history and transaction data for the period required by applicable law in eligible regions. When an account is closed, active data is held for the required retention window before removal from live storage.
Policy Updates
When this policy changes in a material way, the updated version is published at this URL. The date of the most recent revision is shown at the top of the document. Continuing to use the account after a policy update means you have seen the new version.
POLICY QUESTIONS ANSWERED
Privacy Policy Questions You May Have
The questions below cover what real account holders ask about how we handle personal data, transaction records and their rights under this policy. If your question is not here, the support team is the next step.
What personal data does majapahid4d collect when I open an account?
We collect the details you enter during registration — name, contact information, and login credentials — along with session activity and the transaction records generated when you use DANA, OVO, GoPay, ShopeePay or QRIS. All of this is visible in your account dashboard after login.
Can I see all the data majapahid4d holds on my account?
Yes. Log in and open account settings to see your registered details, linked payment methods and transaction history. If you need a fuller picture beyond the dashboard view, contact support with your account ID and we will confirm what records exist.
How do I correct wrong information in my account?
Open account settings while logged in. Most fields — name, phone number, linked e-wallet — have edit options visible there. For corrections that require verification, submit a request through live chat or email and follow the steps shown. The updated detail is reflected in your account once confirmed.
Does majapahid4d share my data with game studios like PG Soft or Pragmatic Play?
Game studios supply content to our lobby but do not receive your personal account data from us. Your browsing behaviour inside the lobby is logged to your session on our side. Each studio operates under its own data practices for their own internal systems, which this policy does not cover.
How long does majapahid4d keep my account and transaction data?
We keep data for as long as your account is active and for the period required by applicable law in your eligible region. After an account is closed, data stays in retention storage for the required window before removal. The exact period for your region can be confirmed through the support contact channel.
What happens to my DANA or OVO transaction records if I close my account?
Transaction records for DANA, OVO, GoPay and other payment methods processed through our platform are held for the legally required retention period even after account closure. You can request a summary of your transaction history before closing by contacting support.
Who do I contact if I believe my data has been handled incorrectly?
Raise it directly with our support team via live chat or email. Include your account ID and a description of the concern. We review each request and respond through the same channel. Availability is shown when you open the contact window.
Sports / Live