These terms set out how majapahid4d operates in relation to your account, your transactions through DANA, ShopeePay or QRIS, and the content available on this platform — all subject to the laws and eligible regions where access is permitted. Read this page before you start so your choices as an account holder are informed ones.
Account Policy
DANA · ShopeePay · QRIS Context
User Rights
Jurisdiction-Dependent Access
POLICY POSTURE
How Our Policy Works for Your Account
Our policy governs the relationship between you and majapahid4d from the moment you create an account to each session you spend in the lobby — whether you are on a live dealer table, browsing slot titles, or moving funds through your account wallet. Availability of any feature or game category depends on whether local law and eligible regional rules permit access at your location. We do not override jurisdiction-level restrictions, and we do not selectively apply these terms based on the payment channel you use. When you complete a transaction using DANA, ShopeePay, or QRIS, the same account policy applies uniformly: the amount processed is recorded in your account history, and that record is available to you after login. We keep our policy language plain so that what applies to you is clear without needing a legal background to read it. If a section is unclear, our support channel is the right place to ask — not a third-party source. Policy updates take effect from the date they are published at this address; continued use of your account after that date constitutes acknowledgement of the revised terms. We aim to notify you of material changes through your registered account before they take effect.
DANA
Transactions processed via DANA are logged under standard account policy. The record appears in your wallet history after each session closes.
ShopeePay
ShopeePay deposits and withdrawals fall under the same terms as all other account transactions — no separate policy applies to this channel.
QRIS
QRIS payments are subject to the same account terms. Confirmation of each QRIS transaction is shown in your account dashboard after login.
WHAT THIS COVERS
Scope: What Falls Inside and Outside This Policy
Not every element of your experience at majapahid4d falls under the same policy clause. Understanding the scope helps you know where to direct a question — account, transaction, content, or a third-party service. The table below draws that line clearly so there is no ambiguity about where our responsibility starts and where it ends.
Account Access
Login, session management, password reset and account verification all fall inside this policy. The steps shown in your account settings are the authoritative reference for each action — follow the fields and instructions displayed there.
Transactions
Deposits and withdrawals via DANA, ShopeePay and QRIS are covered. Each transaction record is held in your account history. Disputes about a specific transaction should be raised through the support contact path on this page.
Site Content
Game titles, lobby categories and studio content — including titles from PG Soft, Pragmatic Play and Habanero — are governed by the content terms within this policy. RTP values are shown only where the game or provider exposes them in the lobby.
Third-Party Services
External payment processors, network providers and device-level services operate under their own terms. Our policy does not extend to those services; we are not responsible for conditions imposed by your e-wallet provider or mobile network.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
As an account holder at majapahid4d, you have concrete, practical actions available to you at any time. You can review your full transaction history — every DANA, ShopeePay and QRIS entry — directly in your account dashboard after login; no support request is needed for that. If personal details on your account are incorrect, the account settings screen is where you make corrections: follow the fields shown there and submit the updated information. For questions about how a specific policy clause applies to your situation, our support team is available through the contact path listed on this page. You do not need to guess at the interpretation — ask directly and we will respond in plain language. If you want to request deletion or correction of data we hold about you, that request should also come through the same support channel so we can verify your identity against the account before acting.
Review Transaction Records
Your full wallet history — every deposit and withdrawal across DANA, ShopeePay and QRIS — is visible in your account dashboard. No request needed; open the history tab after login.
Correct Account Details
Name, contact details and wallet information can be updated from the account settings screen. Follow the fields and verification instructions shown there to complete a correction.
Raise a Policy Question
If a clause in this policy is unclear or you believe something has been applied incorrectly to your account, raise it through our support contact. We respond in plain language, not legal boilerplate.
Request Data Changes
To request correction or removal of personal data we hold, contact support with your account reference. Identity verification against your account is required before any data action is taken.
CONTACT PATHS
How to Reach Us on Policy Matters
Policy questions deserve a direct answer, not a queue. Use the contact path that matches your situation — live chat for account-level queries you need resolved quickly, email for detailed written requests, and the help centre for general policy reading.
Live Chat
Open the chat icon from any page on majapahid4d to connect with our support team. Suitable for account-access questions, transaction status and policy clause queries that need a fast response.
Email Support
For written policy requests — including data correction, account review or formal dispute — send a message through the contact form in your account dashboard. Include your account reference so we can verify your identity.
Help Centre
The help centre linked from the footer covers common policy questions about account access, wallet transactions and content scope. A good first stop before raising a direct support request.
HOW WE HANDLE THIS
Data Handling, Cookies and Account Security
Security and transparency on how we manage your data are not afterthoughts here — they are part of how the account relationship works from day one. What we collect, how long we keep it, and who you contact to change it are all set out below.
Data We Hold
We retain account registration details, session logs and transaction records associated with DANA, ShopeePay and QRIS activity. This data is held for the period required by applicable law and our internal retention schedule. Your dashboard shows the transaction portion of this data after login.
Cookies and Session Tracking
We use session cookies to keep you logged in and functional cookies to remember lobby preferences between visits. Analytics cookies help us understand how the lobby is navigated. You can adjust cookie preferences through the banner shown on your first visit or in your browser settings.
Account Security Practices
Your account is protected by the login credentials you set at registration. Follow the verification steps shown in account settings if you need to update your password or linked wallet. Do not share login details; we will never ask for them through chat or email.
Requesting Changes
To update, correct or request removal of data we hold about you, contact support through the email path with your account reference. Changes take effect after identity verification is complete. Material policy updates are communicated to your registered account before the new version applies.
POLICY FAQ
Common Questions About This Policy
These are the questions we get most often about how our legal terms work, what they cover and how to act on your rights as an account holder.
Does this policy apply to all payment methods including DANA and QRIS?
Yes. The account policy applies uniformly regardless of which payment channel you use. DANA, ShopeePay and QRIS transactions are all covered under the same terms. Transaction records for each are held in your account history and accessible after login.
How do I find out if the platform is available in my region?
Availability depends on local law and the eligible regions where access is permitted. We do not guarantee access from every location in Indonesia. Check the access terms shown during the account registration flow; they reflect the current regional conditions at the time you register.
Where can I see the transaction data majapahid4d holds for my account?
Your full transaction history — including every wallet movement via DANA, ShopeePay and QRIS — is visible in your account dashboard after login. No support request is needed to view it. For records outside the dashboard view, contact support with your account reference.
How do I correct personal details that are wrong on my account?
Open the account settings screen after login and follow the fields shown there to update your name, contact information or linked wallet. Some changes require verification steps that the screen will prompt you through. For corrections you cannot complete in settings, raise a request through email support.
What happens when this policy is updated?
Updated terms take effect from the date they are published at this address. We aim to notify you through your registered account before material changes apply. Continued use of your account after that date indicates acknowledgement of the revised terms.
Who do I contact if I think a policy clause has been applied incorrectly?
Use the live chat or email contact path on this page. Include your account reference and describe the specific clause or transaction you believe was handled incorrectly. Our team responds in plain language and will review the account record before replying.